If you would like to schedule a maintenance plumbing inspection or discuss options for an upcoming renovation, please drop us a line and one of our local licensed plumbers will be in touch.
Total Plumbing & Hot Water Systems - Caroline Springs
4.9
Christine Smith
05:13 11 Nov 26
Shane is fast, efficient and passionate when it comes to plumbing. I am a long standing customer of Shane’s and admire his quality work plus welcome his friendly personality.
lena meulenbrock
12:35 28 Oct 26
Absolutely solid performance by these boys. Would definitely use again and again
Teagan Wilson
19:57 27 Oct 26
Have had Total Plumbing & Hot Water Systems come out to our place for 3 separate jobs now. They removed our wall heater, removed and old oven and installed a washing machine in its place and now they jet blasted a blocked drain. Every time they are lovely to deal with over the phone and friendly in person. The job always gets completely promptly and professionally. Definitely a company I would recommend.
Stephen Mau
09:09 20 Oct 26
Jenny Kalaitzoglou
09:52 19 Oct 26
mile mitrov
07:29 19 Oct 26
Hot water unit blew and with 3 young children I needed it fixed straight away. Shane and his team arranged to have the unit replaced as quick as he could at a fair price. Jack came out and installed the unit and took away the old unit and all the rubbish. Professional team and would use them again for any of my plumbing needs 👍🏼
Hui Chin
09:39 17 Oct 26
Shane n Jack did a great job fixing a few leaking taps n a leaking pipe behind the wall. Service n quality of work was beyond my expectations. Very happy. Highly recommended! ☺️
DeathDoll Psycho
05:45 16 Oct 26
Due to having no hot water from last night I was lucky enough to to remember Total Plumbing by calling Shane he was at my house within 5 minutes to service my hot water system, and fix the problem with another worker i’m truly grateful and happy now to have hot water again.It was also nice to have a chat to Shane and his wife catching up as I use to look after the boys in care time flys thanks once again. From Meagan
Robert Causovski
10:31 14 Oct 26
Excellent work, quality and well priced. Great customer service.
Warwick
10:33 10 Oct 26
Shane and his team were extremely helpful and extremely professional.They assist me with plumbing and detecting issues with mains strains. They were reasonably priced very efficient and extremely helpful. Shane called numerous times over the coming few days to check to see how the progress was which was very reassuring and great to have someone impartial to discuss the issue with. A genuine person and a great professional attitude. Highly recommend recommended.
Kamal Dean
06:57 09 Oct 26
Just when we needed to replace our old Rheem hot water unit Shane and his team came to our rescue. Fast and efficient service. The job was done professionally by Jack. He was very friendly and helpful. Job well done. Thank you.
Michael Menzies
06:52 09 Oct 26
Made contact with Shane after hours one night & faulty gas hot water system was replaced prior to lunchtime next day. Fantastic service. Can’t fault them in any way
Ben Pesa
23:34 07 Oct 26
Always a great job. I never call anyone else.
Mere Waqa
10:28 07 Oct 26
I’d like to share some honest feedback about the plumbing work that was completed today at my residence in DeerPark 3023.If you’re ever in need of plumbing, gas fitting, or general maintenance, I strongly recommend Total Plumbing—and truly, they’re the only company you should call. Shane and his crew are experts at what they do, and they’re reliable, respectful, and clear about the job from the start.What impressed me most was how honest and straightforward they were. They arrived promptly, worked fast and efficiently, gave me a clear quote, and made sure the final cost matched what I was expecting—no surprises. In fact, Shane went above and beyond with the job beyond what they initially came out to do.And to put it simply, Shane doesn’t “piss fart you around.” If he says he’ll do it, it gets done—properly.I’ll definitely be calling Total Plumbing again for any future work, and I’ll be recommending them to my family, friends, and workmates. I also compared quotes beforehand: I went through three other plumbing companies/agencies who charged up to $1,500 for the same work (and in some cases less than what Total Plumbing delivered). Shane still managed to come in under what the other plumbers were quoting.They did an excellent job today, and I’m genuinely grateful for the service.
michele curtain
07:08 07 Oct 26
They were on time Fixed the toilet , new shower taps & mended a leaky outside pipe. Highly recommend these guys.
Stefan N
00:10 02 Oct 26
Had Shane from Total Plumbing & Hot Water Systems come out, and I couldn’t be happier with the service. He was friendly, professional and quick to get the job sorted. Highly recommend Shane and the team!
Captain Kirk
10:14 01 Oct 26
Shane was very professional and helpful. Great service with installation of my hot water system. I’d gladly recommend this plumbing company.
Mercedes B
06:21 01 Oct 26
I have reached out to Total Plumbing a few times now for a blocked toilet - had my gas cooktop replaced & today they installed my new hot water system and can highly recommend them,they are professional & extremely helpful .if you're looking for a reliable & trustworthy plumber give them a call
Noel Menadue
06:07 01 Oct 26
I rang Shane at Total Plumbing this morning as my gas HWS wasn’t working, explained the type of system I had and he was at my home before lunchtime, he replaced the part and serviced the system. Excellent knowledge and communicator, I would recommend him for any plumbing needs.
Lyn Burns
09:14 30 Sep 26
The team were easy to discuss my plumbing issues with, and they showed up on time and in fact, they shut up even earlier, which was wonderful and they told me exactly what they were doing and had told me how much it was gonna cost prior to them coming out so overall, I was very, very happy with the work done, and Jack was a very friendly competent young man
Amanda Jovanovic
08:05 25 Sep 26
KKM GAMING
07:50 23 Sep 26
Great communication. Job I wanted was to hook up water to my fridge. Great guys. 😊
Dylan Yang
06:20 18 Sep 26
Lovely experience today with Shane, he was able to fix my drainage issue straightaway very skilled!
Steven Horley
23:08 16 Sep 26
Can't fault the service level provided by Shane and Jack from Total Plumbing in rectifying my hot water system fault. Great communication and quality work.
Hashim Jiwani
08:56 15 Sep 26
Very happy with the work done by Total Plumbing. Shane was very helpful over the phone and Jack was absolutely excellent in getting the repair done. Would happily recommend this team to anyone looking for a reliable and helpful plumber.
terry hawker
08:40 15 Sep 26
On time and good service
Milan Milosevski
23:16 14 Sep 26
We had an issue with our blocked pipes from the toilet to the bathroom over the weekend. Shane took my call on a Saturday morning and organised Jack to come out on monday morning.Jack was very communicative with the time to come out and was very prompt and did an outstanding job. Very professional and a pleasure to deal with you both.Would highly recommendGreat job Shane and Jack !!
Benjamin Dunster
04:58 11 Sep 26
Showed up on time, great communication, great service
Richard Gallina
06:20 10 Sep 26
Great service. On time. No mess no fuss. Great workmanship. Excellent rates.Great job guys. Thankyou.
Miranda Nesci
10:31 04 Sep 26
steve malkin
07:21 02 Sep 26
I contacted Shane on Sunday. He responded quickly asking for some more information to clarify the probable issue. He sent Jack out first thing Monday morning and we had our hot water supply back working perfectly within an hour. We are extremely happy with the service and would happily recommend Total Plumbing & Hot Water Systems.Steve M.
Bradley Ganino
04:56 01 Sep 26
Thank you Total Plumbing for your fast response and unblocking our drains in the Distrubution Centre. Jack is a legend and great at what he does, cant thank you guys enough 🙌🏻
Stephanie McLaughlin
01:54 01 Sep 26
Shane has helped us on two occasions now by rerouting our water line and clearing tree roots in our sewer line. Shane is honest about the work required and genuinely wants to help as much as possible. Definitely give Shane a call for all your plumbing needs!
Scott Garratt
06:47 28 Aug 26
I called Shane last minute and he was able to arrange for my job to be done asap at a convenient time and at a competitive price. Very easy to deal with and arrived on time. Would call him again.
Jack Ibrahim
06:45 28 Aug 26
Shane was fantasticUnit failed at night - messaged him - answered me immediately with a good quote and new unit in by 10am next morning .He responded on his birthday night . And it was a milestone one !Commitment and work ethic like that deserves a top review - thanks .
Neil Kroezen
01:37 24 Aug 26
Jack from Total Plumbing was extremely professional in all aspects of the job. Thoroughly recommended for prompt service and competitive pricing.
aunty Molly
12:30 21 Aug 26
Excellent experience, Jack showed up at my house within 30 minutes when my toilet was blocked and backing up into the bathtub. He fixed it and did a wonderful job. Highly recommend. Very reasonable price.
Pauline Hocking
07:00 19 Aug 26
We called Shane this morning to come and replace our gas hot water system. Shane sent Jack around with a new system around 1pm. Jack did a fantastic job installing the system plus took the old one away plus all the packing off the new one. Thank you for your excellent service. I would recommend Total plumbing to any future customers.
부타이나
18:45 15 Aug 26
I highly recommend this service it's great
Venessa
09:52 14 Aug 26
Prompt and informative service for replacement water system. Thanks for answering all my questions Shane. Great service and good price!
Maggie Doherty
06:59 31 Jul 26
The guys at Total plumbing were absolutely awesome!! Will definitely be using them from now on.
Kaye Wolff
06:32 31 Jul 26
Awesome service. Shane arrived less than an hour to sort out a problem leak. Great prices and all round great guy. Highly recommend
Darren Cutajar
06:44 28 Jul 26
Total Plumbing and Gas Fitting provide truly excellent customer service. I had an issue with a hot water temperature valve that was originally replaced 10 months ago, so I contacted them this morning with a possible cause. They responded straight away and even came out this morning to fix the problem promptly. Highly reliable and professional—cannot recommend them enough
Chelsea Gatto
06:29 28 Jul 26
Very quick same day turnaround to replace our very well-used Rheem hot water system. No fuss, cleaned up after the installation and removed the old system. Would recommend!
Matt K
01:15 24 Jul 26
Both Shane & Jack have been an absolute god send, our hot water system was broken and unrepairable, contacting Total Plumbing & Gas Fittings, were straight onto it, from one call yesterday 24/07 to installation today 25/07, nothing but professional & amazing work from the guys here!Will definitely be recommending them to family & friends
Andrea Cross
05:56 23 Jul 26
Great job with a difficulty placed pipe.
Carmelo Ieriti
09:06 22 Jul 26
Melanie Ngo
07:00 20 Jul 26
Highly recommend Shane and the team. Called on a Sunday to get a hot water system replacement and Shane came by Monday morning. Replaced quickly and removed the old system with no issues. Great to communicate with and honest pricing. Definitely will call Shane in the future for any other plumbing issues!
Ismar Jaher
22:25 17 Jul 26
We recently had our hot water system replaced by Total Plumbing Services, and we couldn't be happier with the service. Shane arrived exactly when he said he would, was professional and friendly, and did a fantastic job. The installation was completed efficiently, and everything was left clean and tidy. We're very pleased with the quality of the work and would highly recommend Total Plumbing Services to anyone looking for a reliable plumber. Thanks again, Shane!
Joseph Magri
06:22 15 Jul 26
Shane was wonderful to talk to and did a first class job connecting my storm water to my shed. I would use his services again had a great experience.
Jester Liu
02:13 15 Jul 26
Dealt with Shane and Jack. Shane diagnosed my problem over the phone and Jack came within 30 minutes to install a new kitchen sink mixer. Problem was solved! Missus is happy. Great service, highly recommend.
Rosette Watson
01:10 14 Jul 26
Spoke to Shane and diagnosed hot water issue over the phone. Gave me a quote for the job and sent Jack (within an hour!) to fix the hot water system issue. Both are friendly and professional. I paid same amount as per quote and it is a reasonable amount.
Stephen Davis
03:52 11 Jul 26
Needed to replace a hot water mixer that provides warm water after mixing hot water from the main tank with cold water. Shane arranged same-day replacement of the old unit. The mixer unit was over 25 years old and had lasted well but was no longer working properly. Jack came out within an hour or so to replace the faulty mixer and was finished in no time. Clean, tidy and quick at a very reasonable and affordable price, especially considering it was fixed on the same day.I am very impressed with the professional service from this company. I've found their advice and workmanship to be honest, thorough and of the highest quality. I certainly recommend Shane and his company for plumbing works, especially if the job is urgent.
Margaret Nolan
10:23 09 Jul 26
So happy with Total Plumbing company. The job they done was excellent. Shane is so informative and explained everything. We had 3 outside taps replaced and washers in the laundry too. Thank you so much. We had Shane replaced our hot water tank a few years ago and all is perfect. So happy I kept his phone number. Rang one day and he was out the next day.
Lilly
11:05 07 Jul 26
I was very impressed with TOTAL PLUMBING AND HOT WATER SERVICE .They gave me a quote over the phone which was very reasonable and came out straight away. My friend highly recommended these guys as she had a great experience with them as well. Very honest and reliable and the job was done quickly and with no fuss. I’ve recommended them to my neighbours and will definitely call them again when I need a plumber.
Steve Stenborg
23:10 06 Jul 26
I needed a local plumbing service urgently, Total Plumbing & Gas Fitting were able to come out and fix my plumbing issue promptly. Excellent service and cost competitive. Shane was great to deal with, and am totally happy with the service. If you need a plumber, give them a call!
Michelle Chen
07:13 04 Jul 26
A big thank you to Shane and his team for their quick and reliable service! They came out to the property the same day to check the hot water system issue, and delivered a new system the very next morning at a reasonable price. I highly recommend them to anyone in need!
Dave Nicolosi
09:45 03 Jul 26
Shane and his crew were absolutely FANTASTIC! I called him at 6pm and he had me booked in, up and running again by 2pm the very next day. Having a hot shower is something that I will never take for granted again. Professional, quick and even removed the replaced hot water system. Legends!
Phuong Pesa
10:08 29 Jun 26
We have been using this company for few times:- Turn up on time- Done perfect job- Clean up after- Reasonable price
Monika Jovanovic
07:16 29 Jun 26
Very Happy with service I received job well done Thanks Shane
Chris Turner
07:08 29 Jun 26
Can't fault Shane at all. He was out within 2 hours of my call and had the problem fixed within an hour.
Richard D'Souza
07:04 29 Jun 26
I have been dealing with Shane and his company for the last 15 years and i have had only good experiences with his work on my house or on my rental. I have total trust on his work and his charge. Thanks Shane and keep up the good honest work that you do. Cheers Richard
Ranga Koralage
02:33 27 Jun 26
⭐⭐⭐⭐⭐I highly recommend Total Plumbing & Hot Water Systems!Shane and his team provided prompt, professional, and reliable service when my hot water unit started leaking.They quickly replaced the old unit with a brand-new Vulcan 135L hot water system and also took care of disposing of the old unit, making the whole process completely hassle-free.The team was friendly, efficient, and left everything clean and tidy. Great workmanship, excellent communication, and very reasonable service from start to finish.Thanks again, Shane and the team – outstanding job!
Rosario Rosco
09:05 24 Jun 26
Joel did an amazing job for my mum. He was polite and very professional. Did a fantastic job too. Would highly recommend this company. Thank you
Liam G3 (Liam Gatti)
03:01 24 Jun 26
Mohamad Khodajoo
01:07 24 Jun 26
It was a pleasure meeting Shane and having him kindly come and replace our broken hot water system. Thank you so much for your prompt and professional service Shane, really appreciate it.
Asther Creo
06:26 18 Jun 26
Great and prompt service from Joel thank you!
Panda Travels with 850,000 views
00:54 17 Jun 26
Responsive to calls and also friendly attitude towards myself and my family. They completed the job efficiently, to replace my hot water system with rinnai infinity b26.
George Pishias
00:26 16 Jun 26
Tapiwa Shonhiwa
01:13 13 Jun 26
They did a great job installing my hot water system. I would definitely recommend them.
christiaan Van Taarling
11:08 11 Jun 26
Emergency job to install a dishwasher which was not a straitforeward job. Same day service and up front pricing. Thanks Total Plumbing
Vincent Tran
07:41 11 Jun 26
We had a problem where our toilet wasn't receiving water due to the water tank. Called at 11:30am Shanes people came out at 1pm.Problem fixed, within 30 minutes.Quick and reliable.
Walter Reddine
08:00 10 Jun 26
Shane did an excellent job, very reliable and knowledgeable. The job was completed within 24 hours.Hot water system needed replacing and he made it a stress free event
Mark Adami
07:38 09 Jun 26
Thanks Shane and Joel for the great job today. Highly recommend ,very professional and left no mess Thanks for a doing a great job at a very reasonable priceVery happy customer
Bebeth Co
11:56 04 Jun 26
After a few txt messages, Shane finally came with the Rinnai Infinity 32 tankless water heater to provide continuous hot water which has been an ongoing issue in my house. Now we have hot water on demand plus the Rinnai unit comes with a 25 yr warranty ! Thank you, Shane and Joel !! The whole family looking forward to the hot showers without waiting for the water to heat up.
balrandhawa08
06:46 04 Jun 26
Excellent service, professional and knowledgeable. 1000% peace of mind. Highly recommended
Megan Camilleri
03:02 01 Jun 26
The team at Total Plumbing are fantastic, Genuine and professional. Our old hot water unit was replaced in the same day. I would highly recommend this team for your plumbing needs.
Anthony Kiernan
02:54 01 Jun 26
I have used Total plumbing And hot water systems a few times now and they have fantastic customer service and are very quick in getting a plumber out to my property when needed. Would definitely recommend.
Tracey Tuttleby
08:54 28 May 26
The team are very courteous and extremely helpful over the phone. The job was done quickly and efficiently. Replaced the hot water system and removed the old one. Very happy with the service provided. Would highly recommend them .
Isabella Brunacci
04:47 27 May 26
Shane and Joel are top blokes. They are friendly and exceptional at what they do. Always arrive on time, thank you guys
Mary Huynh
00:38 25 May 26
We needed to replace an old solar water unit with a new hot water system, and Shane came out and helped us with this. He explains everything he is doing, and was upfront with costs etc. The work was done really well and all old materials were taken away and cleared for us. Thanks for the great work and communication Shane.
Karryn Laurie
10:37 18 May 26
Incredible service and customer service. Would highly recommend. Thanks to Joel and Shane.
Tanya Smith
01:21 15 May 26
Excellent team, highly recommended. Knowledgeable, on time, excellent standard of work, friendly and honest.Book these guys without hesitation they are awesome 👌.
Drew Grey
06:30 08 May 26
Shane & Joel from Total Plumbing are always a pleasure to deal with. Always provide quality service in a quick time frame
Anthony Soccio
00:43 07 May 26
The guys at Total Plumbing were spot on with start to completion. Communication was great, knowing the details of the job, and quick to get the job right. Awesome experience.Keep up the great work guys.
Trish
11:26 06 May 26
“ Shane the plumber , can he fix it ? Shane the plumber YES he can ! 🎶He came out, fixed the hot water system, and had everything sorted in no time. The moment he starts talking, you can tell he’s passionate about his work, knowledgeable and genuine, five stars to Shane the plumber 👨🔧
Ajay Kulkarni
02:41 06 May 26
I have been using any plumbing services from Total Plumbing for the last 9 years. They are great to deal with due to their excellent communication and are very responsive.
Cleo Averkiou
06:17 29 Apr 26
Exceptional service Joel was friendly and cleaned up after the job was finishedHighly recommend
Wendy Krotki
07:58 28 Apr 26
Very professional, polite & courteous. Would definitely recommend Total Plumbing to anyone else. Took old water unit away for us, so we didn't have to worry about disposing of it ourselves
Tara St Earth
06:44 22 Apr 26
Very quick and efficientNot the first time I have used them.Wanda
Kylie
01:30 22 Apr 26
Joel was very friendly and helpful. He replaced my hot water system the same day I called. Their pricing was competitive and Joel gave me easy to follow maintenance instructions to make sure the system lasts well into the future.
Alicia Snowden
09:36 21 Apr 26
“Been dealing with these guys for years…fabulous service, fabulous guys, 20/10.”- Karen Snowden.
andy lieu
10:24 20 Apr 26
Arriving on time , replaced the hot water system leaving no mess behind. More importantly, the technician (Joel) knew what he was doing. We should have more tradies like him !
Jordan Greedy
08:51 15 Apr 26
jim vais
08:46 03 Apr 26
Big thanks to Shane and team.Did a great jobHonest business.Easy to deal withHIGHLY RECOMMEND
Sam Mohan
03:03 02 Apr 26
Joel came on time to replace my mother’s hot water system. He did a fantastic job at a reasonable price. Joel cleaned up after himself including removal of the old system. Joel was friendly and polite. I would highly recommend Joel for any of your plumbing needs. Cheers.
Rhonda Joannidis
06:25 26 Mar 26
Thankyou Shane - Have used Total Plumbing many times now, very professional, arriving on time, very friendly and work done well. Total Plumbing is a rare gem - accommodating and caring - making sure job is done to a high standard, with great info and suggestions and cleaning up after. Would highly recommend total plumbing to anyone - and you will be happy too.
Sophia Mascarenhas
22:56 25 Mar 26
Very professional job and arrived in time. We would recommend their affordable services.
Sol Marg
21:49 25 Mar 26
Great service and price will be our go to plumbers from now on...Total Plumbing 5 Star 👍👍
Kat
06:45 23 Mar 26
Called Shane at 9am by 12.30pm Joel was out and by 3pm, hot water system was in and perfect! Quote was exactly the cost and communication was honest, down to earth and friendly! Highly Highly recommend!
