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Google Rating

4.9

Based on 636 reviews

Total Plumbing & Hot Water Systems - Caroline Springs

4.9

Kunthea Near

06:01 09 May 25

Shane did a great job on my gas hot water system at a good price. Definitely will recommend to others

Vandana Mehra

01:00 09 May 25

Wonderful, neat work at competitive price. Great service. I would highly recommend.

Tess

04:14 26 Mar 25

Thankyou to Joel for your wonderful customer service. Very informative, professional and trustworthy!Highly recommend the services to anyone whom is needing work done!Total plumbing and Hot Water Systems have mine and my families loyalty!Thanks Joel! 😃

Alice Dinh

23:54 16 Mar 25

Quick service.

Rishav Dhillon

22:32 16 Mar 25

Had my hot water system replaced. Very happy with his service.

Esraa Kasem (Esraa)

22:55 15 Mar 25

Very professional friendly team 👍 Reasonable prices 👍 Highly recommend 👍

Ee-Vonne Lee

09:15 13 Mar 25

Great service! Explained what they were doing and very efficient

Sophia Campbell

04:43 13 Mar 25

Thank you to Joel and Josh who replaced a toilet. They were very professional, friendly and efficient.Shane came out to measure and then two days later the toilet was installed. Highly recommend thank you again.

james kendrick

02:07 07 Mar 25

I couldn’t be happier with the service I received from total plumbing. They recently installed a Rinnai B26 hot water system in my home, and the entire experience was exceptional. From the initial consultation to the final installation, their team was professional, knowledgeable, and efficient.The installers arrived on time, worked diligently, and made sure everything was set up perfectly. They also took the time to explain how the new system works and answered all my questions. The Rinnai B26 is working flawlessly, providing us with a reliable and constant supply of hot water.I highly recommend Total plumbing for anyone in need of plumbing services. Their expertise and commitment to customer satisfaction are truly commendable. Thank you for a job well done!

Jim Sedge

23:01 20 Feb 25

Great service, fixed issue. Very Professional and prompt.

Paul Muscat

02:06 20 Feb 25

Excellent customer service by Total plumbing great work.

Nicholas

01:31 20 Feb 25

Had Shane over. Replaced my hot water system done a awesome job will recommend

Francis

13:28 18 Feb 25

A massive thank you to Joel and Josh from Total Plumbing for an outstanding job installing and plumbing a water line for our fridge! From the moment they arrived, they were professional, punctual, friendly, and incredibly knowledgeable.They went above and beyond to ensure everything was installed perfectly, taking the time to explain the process clearly and making sure I understood all the key aspects of the installation. Their attention to detail and commitment to quality workmanship were truly impressive. They even positioned the setup in a way that makes it easy for me to inspect and change the filter myself when needed—an extra touch that shows their dedication to great service.If you’re looking for a reliable, skilled, and customer-focused plumbing team, I highly recommend Total Plumbing—especially Joel and Josh. It’s rare to find tradespeople who take such pride in their work and in helping others. Gentlemen through and through 🙌

Kate McKay

21:53 27 Jan 25

I would highly recommend Shane - Total Plumbing...he went above and beyond to replace my HWS and get my water back on. He did this on a very hot Public Holiday for which I am externally grateful....Thank you Shane

Raj Palkar

11:10 21 Jan 25

Highly recommend Shane. Prompt, reliable and honest. Spot on with communication and quality of workmanship. Highly recommended.

Adem bsn

05:47 15 Jan 25

Joel was a champion installing my Rinnai B26 today.Called up Total Plumbing in the morning and Joel came out same day and got the job done.Very professional work and craftsmanship.Highly recommend his services to friends and family!

MyHanhiix

03:00 31 Oct 24

Fantastic service and prompt reply from Shane. Advised the ideal solution and was prompt at getting it done to fix my parent's hot water issue. 10/10 highly recommend!

Nat B

01:21 09 Oct 24

I recently contacted Shane from Total Plumbing for a job, and I can't recommend him highly enough! Shane came out to replace my old solar hot water service with a new one, and the entire experience was seamless. He was prompt, professional, and incredibly knowledgeable, taking the time to explain the process and answer all my questions. The installation was completed efficiently and with great attention to detail, leaving everything neat and tidy. He even took away the large solar hot water tank. I am extremely happy with the new system, and it’s already making a noticeable difference. If you're looking for top-notch plumbing services, Shane is your guy! Thank you, Shane and Total Plumbing, for such excellent service!

Prav Singh

21:38 07 Oct 24

Shane was great. Got on time and excellent service

Daniel Pas

22:34 03 Oct 24

Prompt, great service and friendly. Highly recommend.

Troy Cobbin

06:32 01 Oct 24

The guys were quick, efficient and service was second to none.James was outstanding.

W T

03:24 13 Sep 24

Today Total Plumbing has attended my home for the third time in 3 years. This company is always punctual, highly professional and the work undertaken each time has been of an excellent standard. I have also found the charges for this work reasonable and fair, in each instance. I have found that Shane listens carefully to what the issues are and provides sound advice. Such an outstanding company.

Allan Sparrow

04:21 28 Aug 24

Total Plumbing did a brilliant job. Assessed the problem quickly, did a great job, and the price was very reasonable. Highly recommend.

Mike

01:58 28 Aug 24

Shane was tremendous. Punctual, polite, incredibly knowledgeable and a pleasure to deal with. He even went the extra mile and fixed a water hammer issue at no cost. I’d highly recommend him.

Brent Smith

01:25 27 Aug 24

Shane was efficient honest and professional. Thanks heaps!

Lauren O'Connor

03:28 02 Aug 24

Shane was friendly and easy to communicate with and from first reaching out to him to the job being completed (tap service) was 2 hours.Shane's team were lovely, efficient and extremely professional as well as extremely helpful for advice to do things in the future.I highly reccomend!

Ashley

05:38 29 Jul 24

job well done

Petar Ristic

07:31 21 Jul 24

Amazing work from Shane at Total Plumbing - went above and beyond and fixed my hot water system. Will 100% call in Shane for all future help!

Timothy Moore

23:45 18 Jul 24

Friendly, professional and great service.Recommend to anyone.

Mike Creamer

23:16 10 Jul 24

Shane came to the rescue after our gas hot water system failed. Shane attended our house within an hour and hot water was restored within 30 minutes. Fantastic service.

Hamza Hilal

22:57 16 May 24

Great service, top guys. Fully recommend them. We got our hot water unit replaced. We had it scheduled within days, they got here on time, and job done 👍

Joel Bradley

02:15 16 May 24

Had the boys out round my joint the other day installed a brand new Rinaii. Service was excellent, end result was perfect and just really nice blokes as well.

Mimi Taipi

23:36 15 May 24

I had a persistent blockage in both toilets, so I called Shane and Joel. They responded promptly and scheduled an appointment for the next day. Shane’s communication was clear regarding the quote, appointment and the plumbing issue. They cleared the debris and blockage in just 30 minutes. Thank you, Shane and Joel. I'll definitely call them again for any future plumbing needs.

Andrea Chiappini

05:19 01 May 24

Excellent Work and Amazing Customer Service - A huge thank you to Shane and his team. We had a problem with blocked drains. I called Shane and he was at my house within a couple of hours. He was able to clear the blockage straight away. His underground camera showed the blockage was due to tree roots in the pipes. After giving me a very reasonably priced quote he returned and repaired and relined my pipes so it would not be an issue in the future. I found Shane and his team to be very professional, trustworthy, efficient, punctual and friendly. I would highly recommend Total Plumbing and Hot Water Systems to anyone. Thanks Shane, you’re the best!!!

Chris Dy

03:40 12 Apr 24

Called Total Plumbing to get our wall gas heater removed. Shane and his crew did a fantastic job. Great service, friendly and reasonable price. Def. Gonna use their service in the future again. Big Thanks.

Harpreet Kaur

02:51 12 Apr 24

Thanks so much Shane, Joel and James for your wonderful job done so brilliantly and professionally! Definitely will refer anyone looking for plumbing services and hot water systems😊🙌

Sharni

22:16 03 Apr 24

Shane and his guys from Total Plumbing came out and fitted a new Rinnai Infinity water system and fixed all of our hot water issues! Very happy with the results! Hot water in both bathrooms at the same time!

Amit Kumar

01:56 21 Mar 24

Shane and his team are fantastic. Quick response time, great service and genuine price. Shane and his team go above and bro help their customers

Warwick Jaensch

01:27 05 Mar 24

Excellent service, great communication. Highly recommended.

Stav a

07:28 23 Feb 24

Shane and Joel installed my hws today excellent work and great guys to deal with...highly recommend total plumbing thanks guys great job

Siew Mc

21:18 21 Feb 24

Joel is very professional and done a great job fixing my water heating system. Quick, efficient and friendly. Highly recommended!!

Itai Kambarami

02:10 09 Feb 24

Shane and his crew did a fantastic job with my plumbing requirements. Very friendly and great to chat to. Will definitely be contacting him and his team for future jobs.

Arun Sivanesan

23:53 06 Feb 24

Had my hot water system replaced, was dot on agreed timeslot, did a good job. Thanks a lot Shane!

Naz “Mini Digger Specialist” Tamburro

23:17 25 Jan 24

Prompt and very reliable service.Great rates

Alex Support

01:07 22 Jan 24

Shane came out and sorted our water pressure issue. Very knowledgeable and helpful person. Looking out for the consumer which is rare these days!

Maddie Detar

01:09 18 Jan 24

Shane come to replace our hot water service that had blown on the same day as the realestate contacting him. He was very kind, respectful and communicated well by keeping us in the loop. I highly recommend Total Plumbing and Gas Fitting to anyone needing a plumbing service. We will have hot water again by lunchtime! Thanks again Shane ☺️

Toni K

20:58 05 Dec 23

Highly recommend! Thank you for saving our sanity & fixing the drains, much appreciated :)

Timothy Baborac

11:41 30 Nov 23

I had my 13 year old solar/hot water on demand service replaced in no time at all with a new hot water on demand gas heater service. The old hot water system was installed when the home was built new. The technician worked at lightening speed without missing a beat to achieve the end result. The service was professional, courteous and on time. The change over was done as a matter of preventative maintenance as the old water heater was close to failing. Preventative maintenance was the key to saving myself the additional cost of an emergency replacement and being able to schedule the Total Plumbing at the earliest possible date. I called on a Monday morning at 7:30 am and had a new hot water service by Thursday tea time. The cost of the repair was fairly priced and most important, the technician is a third generation of a family business that has been doing plumbing for the last 100 years. I would put my trust in an experienced plumber like Total Plumbing rather than some hack wanna-be who has been watching how to do on Youtube. Every plumbing job will have slight variations and the difference between a good job and a great job is in the potential problem analysis. I clearly saw this with the Total Plumbing technician. So if you want a great job done for a hot water service, I recommend Total Plumbing Solutions.

Vanessa Kerr

04:08 11 Nov 23

Great job replacing our hot water service at very short notice. Great price and nice neat job.

SamSladss

22:33 07 Nov 23

Amazing service and extremely helpful. High quality workmanship and left the area clean. Highly recommend!!

Christopher Wendleman

01:45 02 Nov 23

Had no hot water. They were the only company that gave me the time of day. Ryan attended and was very professional and the quality of work is way above what was expected. Highly recommend this company and can't thank them enough for how quickly they attended to the issue

Lara Balog

00:13 24 Oct 23

Professional, prompt and friendly service. We had a new 6 star rating hot water system supplied and installed in one morning! Highly recommend this team of hard workers, feel like I found a unicorn!

Alina

23:55 18 Oct 23

Excellent customer service and great work on hot water system. Thank you so much Shane and Ryan for your kind help. 🙂😉

Jai Athans

04:42 17 Oct 23

Excellent service

Zali Kendrick

07:08 02 Oct 23

Cannot recommend Total Plumbing highly enough. I had a pipe burst on Grand Final day (Public holiday) and Shane answered his phone straight away and had his boys at my house within the hour. The total plumbing team are reliable, professional and extremely good at what they do. I have used multiple different plumbing businesses before but nothing compares to these guys! Cannot recommend highly enough! Thanks again boys and Lisa!

Ashley Murphy

23:26 12 Sep 23

Jason Saunders

00:18 08 Sep 23

I've had Total Plumbing help me with a few things and they have been brilliant. William came today to remove an old gas heater and he was very professional, quick and extra careful with the units removal. Also, nice to talk to. I highly recommend them!

Sean Lindsay

01:12 06 Sep 23

Used Total Plumbing again to fix issues with a very old Toilet. Turn around was very quick and very happy with the service. Always the first thought when need plumbing assistance.

Cherry Peng

04:15 30 Aug 23

Scheduled the work next day very efficient.

John Keys

01:28 28 Aug 23

Great job Shane. Thanks

Alisan Alisan

23:28 16 Aug 23

Carolyn Parton

22:34 16 Aug 23

We have used Total Plumbing a number of times and they are always on time, professional, knowledgeable and friendly. They are fantastic! Highly recommend.

JohnBosco Muchai

00:11 16 Aug 23

James Dempster

22:53 07 Aug 23

Had been having issues with hot water system for a while only providing warm water. The team came out, arrived on time, very professional, quickly identified the issue, replaced a part and had it all back up and running quickly. Will recommend to anyone that asks for plumbing services in the area.

Arun M

01:59 28 Jul 23

Nila A

08:42 27 Jul 23

Extremely helpful & prompt service. Left the area nice & clean. Impressed with their work & highly recommend.

Kelli Graham

02:27 27 Jul 23

boys did an awesome job on my hot water system. so friendly and 10/10

Ferdinand Abalogu

02:11 27 Jul 23

Job done in minutes

Firoz Sulaiman

02:33 21 Jul 23

Good quality work by Ryan. Thank you.

rakesh reddy

04:11 20 Jul 23

Shane, Ryan and Craig did a fantastic job today in fixing my hot water system and few other toilet installations. Highly recommend them

Kelly Fitzgerald

23:48 16 Jul 23

New hot water service installed. 2 young men turned up on time & very professional & so polite. The new system looks great & works a treat. Will be recommending to any who asks !

T Stoy

03:05 14 Jul 23

Shane was very informative and so I felt comfortable in engaging his guys for replacing our hot water service. He also coordinated with the electrician (Chetts Electrical) who was needed to change the powerpoint. The guys were easy to deal with, and did the work quickly and ensured things not only worked, but looked good too. A happy customer here.

Yuqi Zhang

00:21 14 Jul 23

Simon Tack

04:47 06 Jul 23

We had our hot water system replaced by William. He was friendly, professional and did a fantastic job. I would not hesitate to recommend this business.

12:39 29 Jun 23

Called at 8am as hot water service had died, was here by 10am, finished by midday and were reasonably priced.

Natalie Kapitan

23:49 28 Jun 23

Highly responsive, came out to my house quickly. Highly recommend!!

Ana Pavlicic

23:42 25 Jun 23

I had a hot water pipe burst last night and had to turn off the water. Called Total Plumbing first thing in the morning and they came within 30 minutes. Fantastic service and professional plumbers. Cannot recommend enough. Thank you!

Kaye Butler

02:57 22 Jun 23

Very professional and responsive. Have used these guys several times & they are so good at what they do. No job is too big or small. Excellent work. Thanks Shane & Will

Piyaporn Thompson

04:51 21 Jun 23

Gianni Iacobaccio

02:49 20 Jun 23

Judy Kirwin

06:08 19 Jun 23

The guys came same day which was awsome, and done a great job thanks judy

Vignesh Sundaramoorthy

02:54 19 Jun 23

Paul D

23:49 15 Jun 23

Total Plumbing completed all plumbing works on my kitchen and laundry renovation. Excellent work and service and I have no hesitation in recommending them.

Georgia Lipman

07:51 15 Jun 23

Amazing service, always on time, very friendly and workmanship highly recommended.

Leonie Jennings

04:08 13 Jun 23

Great experience getting our hot water system replaced. Prompt and efficient, Craig & Will were great to deal with and very friendly. Shane, the owner, took our call on a public holiday and got back to us with a price first thing the next morning as promised. Highly recommend this company!

Trevor Davis

03:45 07 Jun 23

Excellent service job well done

Binu Mathew

01:05 07 Jun 23

Corinne Van Ross

02:22 06 Jun 23

Prompt, efficient and professional service provided by Ryan - will recommend to our friends

Julian B

04:53 30 May 23

Shane and the guys are awesome. Was highly recommended to me and I have also recommended to neighbour. All of us had the same professional work, on time and great price. Pleasure to do business with. Neat install by William taking his time getting the job done neat.Can’t ask for more. Thanks guys!

Amol Kardaley

03:03 27 May 23

Prompt service. Called them and they were here in 30 mins. Fixed the toilet flush nice and easy. Thanks guys!

Christene Protacio

03:31 19 May 23

Really happy with their work. Thanks William and Ryan for getting my drains unclogged so promptly and professionally :)

Craig Willis

21:54 07 May 23

Stuart Griffin

03:16 03 May 23

Great work from the boys great job and excellent service to

Bree Campey

00:37 02 May 23

Jason Chua

03:37 28 Apr 23

Kuddos to the team. Thanks Shane, Ryan and Craig.. Best in town great people and services.

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