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Google Rating
4.9
Based on 621 reviews
Total Plumbing & Hot Water Systems - Caroline Springs
4.9
Nat B
01:21 09 Oct 24
I recently contacted Shane from Total Plumbing for a job, and I can't recommend him highly enough! Shane came out to replace my old solar hot water service with a new one, and the entire experience was seamless. He was prompt, professional, and incredibly knowledgeable, taking the time to explain the process and answer all my questions. The installation was completed efficiently and with great attention to detail, leaving everything neat and tidy. He even took away the large solar hot water tank. I am extremely happy with the new system, and it’s already making a noticeable difference. If you're looking for top-notch plumbing services, Shane is your guy! Thank you, Shane and Total Plumbing, for such excellent service!
Prav Singh
21:38 07 Oct 24
Shane was great. Got on time and excellent service
Daniel Pas
22:34 03 Oct 24
Prompt, great service and friendly. Highly recommend.
Troy Cobbin
06:32 01 Oct 24
The guys were quick, efficient and service was second to none.James was outstanding.
W T
03:24 13 Sep 24
Today Total Plumbing has attended my home for the third time in 3 years. This company is always punctual, highly professional and the work undertaken each time has been of an excellent standard. I have also found the charges for this work reasonable and fair, in each instance. I have found that Shane listens carefully to what the issues are and provides sound advice. Such an outstanding company.
Allan Sparrow
04:21 28 Aug 24
Total Plumbing did a brilliant job. Assessed the problem quickly, did a great job, and the price was very reasonable. Highly recommend.
Mike
01:58 28 Aug 24
Shane was tremendous. Punctual, polite, incredibly knowledgeable and a pleasure to deal with. He even went the extra mile and fixed a water hammer issue at no cost. I’d highly recommend him.
Brent Smith
01:25 27 Aug 24
Shane was efficient honest and professional. Thanks heaps!
Lauren O'Connor
03:28 02 Aug 24
Shane was friendly and easy to communicate with and from first reaching out to him to the job being completed (tap service) was 2 hours.Shane's team were lovely, efficient and extremely professional as well as extremely helpful for advice to do things in the future.I highly reccomend!
Ashley
05:38 29 Jul 24
job well done
Petar Ristic
07:31 21 Jul 24
Amazing work from Shane at Total Plumbing - went above and beyond and fixed my hot water system. Will 100% call in Shane for all future help!
Timothy Moore
23:45 18 Jul 24
Friendly, professional and great service.Recommend to anyone.
james kendrick
02:23 12 Jul 24
I couldn’t be happier with the service I received from total plumbing. They recently installed a Rinnai B26 hot water system in my home, and the entire experience was exceptional. From the initial consultation to the final installation, their team was professional, knowledgeable, and efficient.The installers arrived on time, worked diligently, and made sure everything was set up perfectly. They also took the time to explain how the new system works and answered all my questions. The Rinnai B26 is working flawlessly, providing us with a reliable and constant supply of hot water.I highly recommend Total plumbing for anyone in need of plumbing services. Their expertise and commitment to customer satisfaction are truly commendable. Thank you for a job well done!
Mike Creamer
23:16 10 Jul 24
Shane came to the rescue after our gas hot water system failed. Shane attended our house within an hour and hot water was restored within 30 minutes. Fantastic service.
Hamza Hilal
22:57 16 May 24
Great service, top guys. Fully recommend them. We got our hot water unit replaced. We had it scheduled within days, they got here on time, and job done 👍
Joel Bradley
02:15 16 May 24
Had the boys out round my joint the other day installed a brand new Rinaii. Service was excellent, end result was perfect and just really nice blokes as well.
Mimi Taipi
23:36 15 May 24
I had a persistent blockage in both toilets, so I called Shane and Joel. They responded promptly and scheduled an appointment for the next day. Shane’s communication was clear regarding the quote, appointment and the plumbing issue. They cleared the debris and blockage in just 30 minutes. Thank you, Shane and Joel. I'll definitely call them again for any future plumbing needs.
Andrea Chiappini
05:19 01 May 24
Excellent Work and Amazing Customer Service - A huge thank you to Shane and his team. We had a problem with blocked drains. I called Shane and he was at my house within a couple of hours. He was able to clear the blockage straight away. His underground camera showed the blockage was due to tree roots in the pipes. After giving me a very reasonably priced quote he returned and repaired and relined my pipes so it would not be an issue in the future. I found Shane and his team to be very professional, trustworthy, efficient, punctual and friendly. I would highly recommend Total Plumbing and Hot Water Systems to anyone. Thanks Shane, you’re the best!!!
Chris Dy
03:40 12 Apr 24
Called Total Plumbing to get our wall gas heater removed. Shane and his crew did a fantastic job. Great service, friendly and reasonable price. Def. Gonna use their service in the future again. Big Thanks.
Harpreet Kaur
02:51 12 Apr 24
Thanks so much Shane, Joel and James for your wonderful job done so brilliantly and professionally! Definitely will refer anyone looking for plumbing services and hot water systems😊🙌
Sharni
22:16 03 Apr 24
Shane and his guys from Total Plumbing came out and fitted a new Rinnai Infinity water system and fixed all of our hot water issues! Very happy with the results! Hot water in both bathrooms at the same time!
Amit Kumar
01:56 21 Mar 24
Shane and his team are fantastic. Quick response time, great service and genuine price. Shane and his team go above and bro help their customers
Warwick Jaensch
01:27 05 Mar 24
Excellent service, great communication. Highly recommended.
Stav a
07:28 23 Feb 24
Shane and Joel installed my hws today excellent work and great guys to deal with...highly recommend total plumbing thanks guys great job
Siew Mc
21:18 21 Feb 24
Joel is very professional and done a great job fixing my water heating system. Quick, efficient and friendly. Highly recommended!!
Itai Kambarami
02:10 09 Feb 24
Shane and his crew did a fantastic job with my plumbing requirements. Very friendly and great to chat to. Will definitely be contacting him and his team for future jobs.
Arun Sivanesan
23:53 06 Feb 24
Had my hot water system replaced, was dot on agreed timeslot, did a good job. Thanks a lot Shane!
Naz “Mini Digger Specialist” Tamburro
23:17 25 Jan 24
Prompt and very reliable service.Great rates
Alex Support
01:07 22 Jan 24
Shane came out and sorted our water pressure issue. Very knowledgeable and helpful person. Looking out for the consumer which is rare these days!
Maddie Detar
01:09 18 Jan 24
Shane come to replace our hot water service that had blown on the same day as the realestate contacting him. He was very kind, respectful and communicated well by keeping us in the loop. I highly recommend Total Plumbing and Gas Fitting to anyone needing a plumbing service. We will have hot water again by lunchtime! Thanks again Shane ☺️
Toni K
20:58 05 Dec 23
Highly recommend! Thank you for saving our sanity & fixing the drains, much appreciated :)
Timothy Baborac
11:41 30 Nov 23
I had my 13 year old solar/hot water on demand service replaced in no time at all with a new hot water on demand gas heater service. The old hot water system was installed when the home was built new. The technician worked at lightening speed without missing a beat to achieve the end result. The service was professional, courteous and on time. The change over was done as a matter of preventative maintenance as the old water heater was close to failing. Preventative maintenance was the key to saving myself the additional cost of an emergency replacement and being able to schedule the Total Plumbing at the earliest possible date. I called on a Monday morning at 7:30 am and had a new hot water service by Thursday tea time. The cost of the repair was fairly priced and most important, the technician is a third generation of a family business that has been doing plumbing for the last 100 years. I would put my trust in an experienced plumber like Total Plumbing rather than some hack wanna-be who has been watching how to do on Youtube. Every plumbing job will have slight variations and the difference between a good job and a great job is in the potential problem analysis. I clearly saw this with the Total Plumbing technician. So if you want a great job done for a hot water service, I recommend Total Plumbing Solutions.
Vanessa Kerr
04:08 11 Nov 23
Great job replacing our hot water service at very short notice. Great price and nice neat job.
SamSladss
22:33 07 Nov 23
Amazing service and extremely helpful. High quality workmanship and left the area clean. Highly recommend!!
Christopher Wendleman
01:45 02 Nov 23
Had no hot water. They were the only company that gave me the time of day. Ryan attended and was very professional and the quality of work is way above what was expected. Highly recommend this company and can't thank them enough for how quickly they attended to the issue
Lara Balog
00:13 24 Oct 23
Professional, prompt and friendly service. We had a new 6 star rating hot water system supplied and installed in one morning! Highly recommend this team of hard workers, feel like I found a unicorn!
Alina Koh
23:55 18 Oct 23
Excellent customer service and great work on hot water system. Thank you so much Shane and Ryan for your kind help. 🙂😉
Jai Athans
04:42 17 Oct 23
Excellent service
Zali Kendrick
07:08 02 Oct 23
Cannot recommend Total Plumbing highly enough. I had a pipe burst on Grand Final day (Public holiday) and Shane answered his phone straight away and had his boys at my house within the hour. The total plumbing team are reliable, professional and extremely good at what they do. I have used multiple different plumbing businesses before but nothing compares to these guys! Cannot recommend highly enough! Thanks again boys and Lisa!
Ashley Murphy
23:26 12 Sep 23
Jason Saunders
00:18 08 Sep 23
I've had Total Plumbing help me with a few things and they have been brilliant. William came today to remove an old gas heater and he was very professional, quick and extra careful with the units removal. Also, nice to talk to. I highly recommend them!
Sean Lindsay
01:12 06 Sep 23
Used Total Plumbing again to fix issues with a very old Toilet. Turn around was very quick and very happy with the service. Always the first thought when need plumbing assistance.
Cherry Peng
04:15 30 Aug 23
Scheduled the work next day very efficient.
John Keys
01:28 28 Aug 23
Great job Shane. Thanks
Alisan Alisan
23:28 16 Aug 23
Carolyn Parton
22:34 16 Aug 23
We have used Total Plumbing a number of times and they are always on time, professional, knowledgeable and friendly. They are fantastic! Highly recommend.
JohnBosco Muchai
00:11 16 Aug 23
James Dempster
22:53 07 Aug 23
Had been having issues with hot water system for a while only providing warm water. The team came out, arrived on time, very professional, quickly identified the issue, replaced a part and had it all back up and running quickly. Will recommend to anyone that asks for plumbing services in the area.
Arun M
01:59 28 Jul 23
Nila A
08:42 27 Jul 23
Extremely helpful & prompt service. Left the area nice & clean. Impressed with their work & highly recommend.
Kelli Graham
02:27 27 Jul 23
boys did an awesome job on my hot water system. so friendly and 10/10
Ferdinand Abalogu
02:11 27 Jul 23
Job done in minutes
Firoz Sulaiman
02:33 21 Jul 23
Good quality work by Ryan. Thank you.
rakesh reddy
04:11 20 Jul 23
Shane, Ryan and Craig did a fantastic job today in fixing my hot water system and few other toilet installations. Highly recommend them
Kelly Fitzgerald
23:48 16 Jul 23
New hot water service installed. 2 young men turned up on time & very professional & so polite. The new system looks great & works a treat. Will be recommending to any who asks !
T Stoy
03:05 14 Jul 23
Shane was very informative and so I felt comfortable in engaging his guys for replacing our hot water service. He also coordinated with the electrician (Chetts Electrical) who was needed to change the powerpoint. The guys were easy to deal with, and did the work quickly and ensured things not only worked, but looked good too. A happy customer here.
Yuqi Zhang
00:21 14 Jul 23
Simon Tack
04:47 06 Jul 23
We had our hot water system replaced by William. He was friendly, professional and did a fantastic job. I would not hesitate to recommend this business.
AB
12:39 29 Jun 23
Called at 8am as hot water service had died, was here by 10am, finished by midday and were reasonably priced.
Natalie Kapitan
23:49 28 Jun 23
Highly responsive, came out to my house quickly. Highly recommend!!
Ana Pavlicic
23:42 25 Jun 23
I had a hot water pipe burst last night and had to turn off the water. Called Total Plumbing first thing in the morning and they came within 30 minutes. Fantastic service and professional plumbers. Cannot recommend enough. Thank you!
Kaye Butler
02:57 22 Jun 23
Very professional and responsive. Have used these guys several times & they are so good at what they do. No job is too big or small. Excellent work. Thanks Shane & Will
Piyaporn Thompson
04:51 21 Jun 23
Gianni Iacobaccio
02:49 20 Jun 23
Judy Kirwin
06:08 19 Jun 23
The guys came same day which was awsome, and done a great job thanks judy
Vignesh Sundaramoorthy
02:54 19 Jun 23
Paul D
23:49 15 Jun 23
Total Plumbing completed all plumbing works on my kitchen and laundry renovation. Excellent work and service and I have no hesitation in recommending them.
Georgia Lipman
07:51 15 Jun 23
Amazing service, always on time, very friendly and workmanship highly recommended.
Leonie Jennings
04:08 13 Jun 23
Great experience getting our hot water system replaced. Prompt and efficient, Craig & Will were great to deal with and very friendly. Shane, the owner, took our call on a public holiday and got back to us with a price first thing the next morning as promised. Highly recommend this company!
Trevor Davis
03:45 07 Jun 23
Excellent service job well done
Binu Mathew
01:05 07 Jun 23
Corinne Van Ross
02:22 06 Jun 23
Prompt, efficient and professional service provided by Ryan - will recommend to our friends
Julian B
04:53 30 May 23
Shane and the guys are awesome. Was highly recommended to me and I have also recommended to neighbour. All of us had the same professional work, on time and great price. Pleasure to do business with. Neat install by William taking his time getting the job done neat.Can’t ask for more. Thanks guys!
Amol Kardaley
03:03 27 May 23
Prompt service. Called them and they were here in 30 mins. Fixed the toilet flush nice and easy. Thanks guys!
Christene Protacio
03:31 19 May 23
Really happy with their work. Thanks William and Ryan for getting my drains unclogged so promptly and professionally :)
Craig Willis
21:54 07 May 23
Stuart Griffin
03:16 03 May 23
Great work from the boys great job and excellent service to
Bree Campey
00:37 02 May 23
Jason Chua
03:37 28 Apr 23
Kuddos to the team. Thanks Shane, Ryan and Craig.. Best in town great people and services.
Wendy
03:20 28 Apr 23
Gas water system broke down. Within half an hour, William and Craig were sent out and both did a great job. Good customer service, fair pricing... highly recommend, Thank you.
Peter Nguyen
01:47 27 Apr 23
Highly recommend TOTAL Plumbing! Had some blocked drains and they came out the next day to fix it. Really professional and reasonable price.Thanks to Ryan and Craig
Theresa Calleja
02:22 20 Apr 23
Thanks to Total Plumbing & Hot Water Systems for installing my new shower head. William was awesome, he took the time to explain how the shower head was going to look before proceeding to work. He took Total care whilst working and was very polite and courteous. Thanks so much really happy!!!Will absolutely 100% recommend Total Plumbing & Hot Water Systems.
Corey Zammit
08:51 19 Apr 23
Called up Shane to book in a hot water service replacement. Was completed within the hour (supplied and installed) with an extremely competitive price. Got a great deal and fantastic service from the boys Craig, Ryan and Will on site who took care of everything. Highly recommended.
Hang Hoang
00:06 19 Apr 23
We are very happy with Shane. Definitely will use Total plumbing service again in the future! Best plumbing service we had so far
Jonathan Dave Alianza
22:41 17 Apr 23
Mark Taylor
00:01 17 Apr 23
Guys showed up at organised time and did a great job professional and courteous.
Lina Worpel
23:25 12 Apr 23
Great guys and super helpful!Would 100% recommend to anyone
Prashant Iyer
04:26 11 Apr 23
Shane was awesome. Came out within hours of a phone call. Made sure to explain all the works that he had completed but also helped us out with a few more things we needed his expertise on around the house. Great service, professional and friendly.
Tania villalobos
06:13 05 Apr 23
Great experience, Shane was very professional and was super efficient. Thank you.
Tina Frantz
05:57 05 Apr 23
Great service. On time & easy to deal with.
Melissa
02:47 05 Apr 23
Very responsive and helpful when our laundry tap broke and flooded the room
Deric Ong
01:47 30 Mar 23
Kate Norris
23:40 08 Mar 23
Very punctual, where here when they said they would be. We’re very polite and professional
Rohan Kapur
22:14 05 Mar 23
Dry professional, fixed two of my brand new hot water units, very professional and great customer service, very happy with the service.
Philip Spurrell
04:13 27 Feb 23
Very quick and efficient service
Wade Ryan
22:02 22 Feb 23
Good work came on time and left my place very clean very kind workers