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Google Rating
4.9
Based on 559 reviews
Total Plumbing & Hot Water Systems - Caroline Springs
4.9
Julian B
04:53 30 May 23
Shane and the guys are awesome. Was highly recommended to me and I have also recommended to neighbour. All of us had the same professional work, on time and great price. Pleasure to do business with. Neat install by William taking his time getting the job done neat.Can’t ask for more. Thanks guys!
Amol Kardaley
03:03 27 May 23
Prompt service. Called them and they were here in 30 mins. Fixed the toilet flush nice and easy. Thanks guys!
Christene Protacio
03:31 19 May 23
Really happy with their work. Thanks William and Ryan for getting my drains unclogged so promptly and professionally :)
Craig Willis
21:54 07 May 23
Stuart Griffin
03:16 03 May 23
Great work from the boys great job and excellent service to
Bree Campey
00:37 02 May 23
Jason Chua
03:37 28 Apr 23
Kuddos to the team. Thanks Shane, Ryan and Craig.. Best in town great people and services.
Wendy
03:20 28 Apr 23
Gas water system broke down. Within half an hour, William and Craig were sent out and both did a great job. Good customer service, fair pricing... highly recommend, Thank you.
Peter Nguyen
01:47 27 Apr 23
Highly recommend TOTAL Plumbing! Had some blocked drains and they came out the next day to fix it. Really professional and reasonable price.Thanks to Ryan and Craig
Theresa Calleja
02:22 20 Apr 23
Thanks to Total Plumbing & Hot Water Systems for installing my new shower head. William was awesome, he took the time to explain how the shower head was going to look before proceeding to work. He took Total care whilst working and was very polite and courteous. Thanks so much really happy!!!Will absolutely 100% recommend Total Plumbing & Hot Water Systems.
Corey Zammit
08:51 19 Apr 23
Called up Shane to book in a hot water service replacement. Was completed within the hour (supplied and installed) with an extremely competitive price. Got a great deal and fantastic service from the boys Craig, Ryan and Will on site who took care of everything. Highly recommended.
Hang Hoang
00:06 19 Apr 23
We are very happy with Shane. Definitely will use Total plumbing service again in the future! Best plumbing service we had so far
Jonathan Dave Alianza
22:41 17 Apr 23
Mark Taylor
00:01 17 Apr 23
Guys showed up at organised time and did a great job professional and courteous.
Lina Musico
23:25 12 Apr 23
Great guys and super helpful!Would 100% recommend to anyone
Prashant Iyer
04:26 11 Apr 23
Shane was awesome. Came out within hours of a phone call. Made sure to explain all the works that he had completed but also helped us out with a few more things we needed his expertise on around the house. Great service, professional and friendly.
Tania villalobos
06:13 05 Apr 23
Great experience, Shane was very professional and was super efficient. Thank you.
Tina Frantz
05:57 05 Apr 23
Great service. On time & easy to deal with.
Melissa
02:47 05 Apr 23
Very responsive and helpful when our laundry tap broke and flooded the room
Deric Ong
01:47 30 Mar 23
Kate Norris
23:40 08 Mar 23
Very punctual, where here when they said they would be. We’re very polite and professional
Rohan Kapur
22:14 05 Mar 23
Dry professional, fixed two of my brand new hot water units, very professional and great customer service, very happy with the service.
Philip Spurrell
04:13 27 Feb 23
Very quick and efficient service
Wade Ryan
22:02 22 Feb 23
Good work came on time and left my place very clean very kind workers
David Diep
00:53 16 Feb 23
Shane wasn’t here however was represented by two young gents who were friendly and professional.I had a drainage issue and they were able to assist the next day. Questions were well answered and they know what they are doing.Thanks for looking into this quickly and efficiently.
parimal patel
22:25 15 Feb 23
Friendly quick service
Rob
00:33 14 Feb 23
Guys were professional and efficient. Really great job!
Robert Mastroianni
02:51 10 Feb 23
Called them up, they came within an hour of calling. Very professional, did an excellent job and a great price. Would highly recommend them to everyone
Dimitri Trasteli
05:22 09 Feb 23
We have used Total Plumbing a number of times and every time they have been great. Came highly recommended and haven’t been disappointed. Wouldn’t use anyone else!
Matthew Philip
23:40 26 Jan 23
Karen Dodemaide
01:44 26 Jan 23
Will and Craig did a great job today plumbing in a gas line to my outdoor barbeque which required installation. They installed the line behind brickwork and the job looks great, so neat. Highly professional, courteous and efficient. Did a complete leak check of all other services using gas on the property and checked the barbeque unit for efficient operation whilst providing directions on how to operate the ignition. Made sure everything was working as it should and completely cleaned up their work space before they left. Punctual, organised and highly skilled as tradespeople. Would highly recommend.
Oliver angelevski
09:13 25 Jan 23
Extremely pleasing to know there are good people left in the world went way out of their way on a Sunday to get my hot water system working for extraordinary cheap price given it was a Sunday eveningThank you Shane
hemantha kularatne
03:39 25 Jan 23
Shane and his team did an excellent job installing the garden tap. The service was excellent, and I will definitely use them again
Danny Busuttil
23:35 24 Jan 23
Really good service. Explanation of everything. Will be coming back.
Kerri Harding
00:45 24 Jan 23
Fast, efficient, good value service
Mikasha Charm
00:26 24 Jan 23
I’ve used total plumbing twice to disconnect my gas oven and reconnect while I’ve been doing renovations. They are reliable and always on time. 👍
Kelli Graham
09:53 23 Jan 23
boys did really well!!!!
Ben Darcy
08:47 23 Jan 23
Boys craig and Ryan where on time, friendly and well mannered
Kathy Darcy
07:49 23 Jan 23
Craig and William showed excellent customer service on time and very professional, highly recommend Total Plumbing
zurb
07:42 23 Jan 23
excellent customer service from total plumbing, couldn’t be any happier
anthony sgouropoulos
00:24 19 Jan 23
Extremely happy not a single complaint at all. Very professional
Quint Essential
05:02 17 Jan 23
Absolutely 5 stars would give more if I could, reliable professional and caring, the boys had no problem wearing masks to protect my elderly mother and were so nice polite and professional.These guys will be my go to for any plumbing jobs in the future.Great work very happy
Tetch
08:54 10 Jan 23
Great and friendly service.
vadivelan muniandy
00:00 20 Dec 22
Call total plumbing to get my water heater replaced. Shane was very knowledgeable gave the best service. Get there on time replaced within an hour and leave nothing behind.Followed up with water meter relocation which I still waiting for the other plumber but Shane organise the next day and all sorted for me. Thank you for your service
Enrico Arreza
03:38 16 Dec 22
Came in to replace our old water heater. Were polite and professional worked quickly and pricing was reasonable.
David Chen
00:36 01 Dec 22
Called them to replace my leaking old hot water system, then they were here on next day morning. The team of two young fellows was very friendly and helpful, arrived on time, explained every thing I had a question on, helped adjusted the temperature I need. The hot water unit was installed securely and the pipe works were done nicely, tidy and clean.
kavy gill
08:39 16 Nov 22
Shane is a top class bloke. I have been using his services from long time. Fair price and quick, professional service. Response time is too quick. Highly recommended
RAENA TV
00:52 11 Nov 22
Mel Mcbride
23:14 09 Nov 22
Great work would highly recommend
Tony Tran
00:51 24 Oct 22
Fantastic service and amazingly prompt. Attended less than 30min from job request.
Jay Menon
03:13 20 Oct 22
Very competitive price and quick installation service. I recommend this business for water heater installation.
Vicki Wilson
09:10 19 Oct 22
Very happy with the great work done by the boys. Friendly, efficient and fast service. Would highly recommend. Again, many thanks.
dannii ibbetson
02:49 18 Oct 22
Ryan Brady
03:25 17 Oct 22
Got the job done on short notice. Good service and communication.
Rachael Bons
10:58 27 Sep 22
We have had to deal with a few trades recently and total plumbing were simply awesome to deal with, friendly, professional, polite and helpful. Highly recommend total plumbing, they did an awesome job installing our new hot water system. Very happy with their service 😀
Deadzlock
02:36 09 Sep 22
ajanthi abeywickrema
01:31 09 Sep 22
Our hot water system needed to be replaced urgently. A friend recommended Shane’s Total plumbing. He was very informative, easy to deal with & sent his team within a short time. Also texted me to inform their arrival with the names. How good is that?? These days you don’t get this kind of services often. His team Will & Craig came over & installed a new system with in a couple of hrs. Both boys were friendly, professional, answered all our questions and did an excellent job.They took rubbish away & left no mess. Thank you Shane, Will & Craig Well done Will & Craig. Hope they will carry out great service in years to come!!
barbara tsilfidis (Barb)
02:33 31 Aug 22
Kartik Malhotra
00:01 31 Aug 22
Good and quick service
Robin Waters
22:56 25 Aug 22
Jay Ancho
23:15 23 Aug 22
Very happy with the work and professionalism that Shane and Griffin provided us. Very friendly and great service.
John
05:53 23 Aug 22
Mark Perry
05:33 22 Aug 22
Total Plumbing did a great job replacing our hot water service in an emergency (same day) and at a great price. Would recommend.
Lile Stoj
01:47 22 Aug 22
Ivana Pribilovic
05:36 20 Aug 22
Shane was great to detail with and both William and Griffin were so helpful with fixing the problem and explaining everything so I understood. They came on time, were reliable, not over priced and fixed the problem. Highly recommend!!
Thuy Nguyen
23:10 18 Aug 22
Maria Sacristan
03:39 16 Aug 22
Fast and efficient service. Great customer service. Will definitely use this service again!
Mandy Loh
01:43 16 Aug 22
Gas check, very professional, on time
Aren R
11:33 15 Aug 22
Super quick response time!
Christian Pavez
03:09 15 Aug 22
Super quick service and fixed straight away. Awesome job!! Thanks heaps
Glenn Ellett
02:31 15 Aug 22
Block toiletThey found the fault and then advised on what is required to repair for future issues to be avoided.
Kamal Pareek
00:29 03 Aug 22
Ross Bongwa
05:31 01 Aug 22
rajiv rana
02:30 01 Aug 22
Sam Minh
11:59 27 Jul 22
Spoke to Lisa a few times over the phone about replacing my hot water system. My hot water system needed to be replaced urgently. Lisa sent her team members out and they got the hot water system replaced within 2 hrs on the same day that I spoke to Lisa. Thanks Lisa. Also William and his teammates done a excellent job at replacing the hot water system. Excellent service and reliable highly recommend. Thank TOTAL PLUMBING.
Geetika Verma
23:48 26 Jul 22
Katherine Ho
03:44 22 Jul 22
Polite and efficient
Sefa Awaworyi Churchill
06:04 21 Jul 22
Ajay Bansal
04:31 21 Jul 22
Quick turnaround and good service!
Richard Hudson
03:00 21 Jul 22
Griffin did a terrific job changing taps over for us. Shane your doing it all right. Well done. Highly recommend.
Yuen Cheng
02:53 21 Jul 22
Melissa Farmer
01:43 21 Jul 22
Amazing service. Highly recommend
Danny Constanti
00:31 21 Jul 22
I had down pipes installed and replaced. The pipes were in a difficult spot to work around Griffin come on time was friendly very hard working did the job in no time and the end result look great. Thanks to Griffin and the team at Total plumbing.
Paul Willan
04:59 20 Jul 22
Excellent service. Good customer service. Fixed the problem quickly and was a quick callout. Messages updating ETA.
Ranabir Ghose
02:08 20 Jul 22
Very quick response and great quality work by Griffin.! Thanks
Jesse Bo
02:06 20 Jul 22
I contacted Total Plumbing this morning regarding my water heater solar panel. The gentleman on the phone is very informative , professional and also provide me with indicative quote. Then plumber Will arrived on time and fixed leaking solar panel. William is very professional , informative and helpful. I rarely write review on google but I need to give credit where credit is due. Great plumbing business. Thank you for your professionalism and great service.
Paul Tran
23:36 17 Jul 22
Professional service and great turnaround time
Luu Van
23:45 14 Jul 22
We've been using Total Plumbing for awhile now & they've always been prompt, efficient & fair. It's always good to have local trades you can rely on so thanks Shane & team Total for your work
vipul khosla
03:24 13 Jul 22
Shane & his team (Ryan & Griffin) did an absolute top notch job with changing our induction to gas cooktop & installing new pipeline. Always our go-to people for anything relating to plumbing or gas fitting! Good job!!
Nathalie Michel
10:36 12 Jul 22
I have called upon Total Plumbing twice for our kitchen renovations. Shane has been great to deal with in understanding what was required, whilst Griffin has been outstanding in getting the job done. Super friendly, professional and works carried out with quality finish. Thanks guys.
Arnold Florendo
00:56 09 Jul 22
Total Plumbing very reliable/friendly and came out in a matter of no time. Have called them a few times now and they never disappoint.
Paul Huynh
02:25 06 Jul 22
It is very good service and friendly.The jobs done so quick
Sami Kadamani
03:33 02 Jul 22
Great and fast service by William and Shane. Just had a new continuous hot water installed, happy so far :)
Corey van Arkel
00:19 01 Jul 22
dean aquino
05:36 30 Jun 22
Great service, fast installation. Definitely would recommend 👌
